New York Acts to Stop T-Mobile From Capping Low-Income Home Internet Plans
New York is requiring T-Mobile to end data caps on home internet plans designed for low-income families. State officials found that the company unlawfully throttled speeds to 600 Kbps after customers used 50 GB of data.
New York officials are taking action against T-Mobile, compelling the telecommunications provider to eliminate data caps on its low-income home internet offerings. The service in question is provided under the state's Affordable Broadband Act, which sets requirements for affordable home connectivity.
According to the state, T-Mobile illegally instituted a 50 GB cap on the low-income home internet plans. The governing law mandates that providers supply connection speeds of at least 25 Mbps for eligible households.
Instead of maintaining that performance standard, T-Mobile throttled customer speeds down to 600 Kbps once the 50 GB threshold was reached. Because this reduction violated the legal 25 Mbps benchmark, New York is forcing the carrier to halt the data limits on these plans.
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